About Us
The Crisis Prevention Institute (CPI) is the worldwide leader in behavior management training as it applies to crisis prevention and intervention. Since 1980, more than 5.4 million professionals have attended CPI training programs, from organizational leaders to associates, spanning thousands of organizations.
CPI training has been provided to professionals in the US (including Puerto Rico), Canada, the United Kingdom, Ireland, Germany, Australia, New Zealand, and Japan. CPI’s training programs and support materials have been made available in seven languages and dialects. In addition to training programs, CPI creates and publishes print and electronic resources including the Journal of Safe Management of Disruptive and Assaultive Behavior (JSM).
For additional information on the Crisis Prevention Institute and its training programs and resources for professionals around the world who are committed to creating safe and respectful work environments, visit www.crisisprevention.com.
Trade Association Memberships
As an industry leader, CPI shares its best practice methodologies through its membership in various trade associations including:
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Our Mission
The Crisis Prevention Institute is committed to helping organizations create and maintain safe and respectful environments through quality, meaningful training, educational resources, and consulting services. Guided by its core philosophy of promoting Care, Welfare, Safety, and SecuritySM for all, the Crisis Prevention Institute strives to set the highest standards for training programs and resources in behavior management and violence prevention.
Corporate Training Specialists
CPI retains full-time Corporate Training Specialists who present the PrepareTraining® program and are responsible for all Instructor Certification Programs. All have direct, professional experience in workplace conflict management, crisis intervention, violence prevention, consultation, and policy development.
Corporate Training Specialists complete a rigorous training process, annual competency testing, and performance appraisal. Each continually expands his or her experience by developing and implementing a multifaceted, ongoing Professional Development Plan. Corporate Training Specialists are skilled at presenting and customizing the PrepareTraining® program to meet the needs of market-specific audiences and individual program participants. Our core group of Corporate Training Specialists is based at CPI’s international headquarters in Brookfield (Milwaukee), Wisconsin. This allows CPI to maintain fidelity, continuity, and quality assurance.
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“Up to 95% of customers will come back if their complaint is resolved satisfactorily, turning a potentially negative situation into a positive one, and they will tell an average of five other people.”
- Mississippi State University, 1998
